Difference between oral and written business communication

Distinguish between oral and written business communication

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Difference between oral and written business communication,Distinguish between oral and written business communication

Distinguish between oral and written business communication.

Show the difference between oral and written business communication.

Both oral and written business communication are equally important for an organization. In different types of situation different media of communication become effective.

In face to face situation where immediate feedback is necessary then oral communication is most appropriate. But written communication is suitable where immediate feedbacks are not required.

Oral and Written

Deference between oral and written communication can be presented as follows:

Point of Difference	Written Business communication	Oral Business communication
Feedback	Immediate feedbacks is not required	In case of oral communication we need immediate feedback.
Evidence	Written message are kept as record, thus they can be used as evidence.	As no record is maintained for oral communication it cannot be used as evidence.
Easy acceptance	In compression to oral communication has lack of directness.	On the other hand oral message are easily acceptable.
Directness or direct approach	In most of the cases written communication has lack of directness.	It takes place in a face to face or direct situation.
Barriers	Written communication need to overcome more barriers than oral communication.	It faces less barriers than written communication.
Audience size	The audience size of written communication is large and geographically scattered.	Audience size is comparatively small.
cost	It is more costly than oral communication.	It is less costly than written communication.
Knowledge level	In case of written communication minimum level of knowledge and literacy is required.	Even illiterate people can participate in oral communication.

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