What is formal communication?,features of formal communication

Definition of formal Communication

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What is formal communication?,features of formal communication,Definition of formal Communication

Define formal communication

What are the features of formal communication?

In case of formal communication information transmitted through official chain of command. In the words of Thill and Bovee, “In case of formal communication information may travel down, up, and across an organization’s formal hierarchy."

S.P. Robbins said, “Formal communication are typically vertical, follow the authority chain, and are limited to task related communication.”

Thus it can be said that communication by using the formal official channel can be termed as formal communication.

Features:
1. Uses official channel.
2. Mainly used for vertical communication
3. Used for task related communication
4. Major media for routine communication
5. It may be oral or written.

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