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Thursday, 9 June 2011

Define complaint letter,causes of complaint letter

Define complaint letter,customer service complaint letter

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Define complaint letter,causes of complaint letter
Define complaint letter. What are the causes of complaint letter?
Mistakes are part of business but such mistakes need to be adjusted or corrected. When defective or goods of wrong quality supplied to a firm then the receiving firm can write to the supplier for adjustments’. This type of letter written for making corrective actions of to inform complaints is known as complaint letter.

Cause of complaints:
Common causes of complaints are as follows:

1. For defective goods
2. Goods of poor quality
3. Wrong size or color
4. Defective packing
5. Wring pricing
6. Delay in sending goods etc.

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